Frequently Asked Questions
Important information - Because of a glitch in the PayPal shopping
basket system postage and packaging values are now added directly to the
purchase (ie. they will already be included in the item cost and will
not show separately as p&p) All p&p costs are displayed next to
the item cost - remember you will still get half off your postage if you
buy three or more items (more information below)
What do you sell?
We sell Eucalyptus perches, swings, toys and other accessories for
birds. All of our products are organically grown away from pollution and
are from renewable sources in central Portugal
What are your postage costs?
Postage costs are displayed next to each item and
will be automatically added to your order when you add them to your
basket. See below if you wish to pay by cheque or postal order.
Postage discounts!
Buy three or more items and we will
halve the postage costs. Please pay the full amount with PayPal and we will
refund the difference, or if you prefer to pay by cheque contact
us for the correct postage cost to add to your order.
Do I have to have a PayPal account to buy?
No, you can use the shopping basket facility
without joining paypal, just 'view basket' and you will be given the
option of paying directly with your credit card, shipping discount will
be refunded after payment.
Can I pay without a credit card?
Yes, we accept cheques, postal orders and bank transfers, please
email info@eucs.co.uk with your shopping list and we will send you the necessary details.
Payment amount will be sent to you, minus any shipping discount, along
with confirmation of your order.
Will You Send Overseas?
Yes, we will send to anywhere in Europe, please
email with your address to get a quote for postage. For any other
country please email before ordering for confirmation and postage costs.
If you have any more questions feel free to
email info@eucs.co.uk
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